Which Act governs consumer protection in India?
Consumer protection in India is governed by the:
Consumer Protection Act, 2019
This Act replaced the earlier Consumer Protection Act, 1986 and introduced:
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Consumer Protection Authorities
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E-commerce rules
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Product liability provisions
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Stricter penalties for unfair trade practices
So, the correct answer is: Consumer Protection Act, 2019
The Consumer Protection Act, 2019 governs consumer protection in India. It replaced the earlier Consumer Protection Act, 1986, and came into effect from July 20, 2020. The Act is designed to safeguard consumer rights, address unfair trade practices, false or misleading advertisements, and includes provisions for e-commerce and technology-driven consumer issues. It establishes Consumer Protection Councils and authorities at the central and state levels for resolving consumer disputes efficiently, with mechanisms for speedy and effective disposal of complaints and penalties for violations of consumer rights.
